Privacy Policy
Animavox Herramientas Respiratorias S.L. ("Animavoxshop") assumes responsibility for processing the personal data collected through animavoxshop.shop. In this policy, we explain what data we handle, for what purpose, how long we retain it, who has access to it, and what tools you have to exercise your rights.
1. Who is responsible
Animavox Herramientas Respiratorias S.L., Calle Mayor, 42, 28921 Alcorcon, España. Specific data privacy contact: [email protected].
2. Legal framework
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and the complementary legislation in force in Spain. In the event of any discrepancy between these terms and the applicable legal regulations, the legal text will always prevail.
3. What we collect
When you complete a purchase, we collect the necessary details to coordinate delivery: name, destination postal address, email, telephone number, and the details of the items ordered. We do not request or store card payment details on our website. As you browse the pages, the server logs standard technical data (IP address, browser, and pages visited) using the cookies explained below.
- Identification and postal details for delivery within Spain (first name, last name, physical address, postal code, phone number, and email address).
- Order details and billing records associated with cash on delivery or bank transfer payments.
- Technical browsing information (IP address, browser, and website access logs).
- History of communications and inquiries submitted to the customer service department.
4. Why we use it
- To prepare packages, deliver them to your address, and coordinate any equipment returns.
- To resolve your technical questions about training and keep you promptly updated on your order status.
- To ensure the technical security of the platform and quantitatively monitor site usage.
- To inform you about workshop news only if you have voluntarily signed up, with the option to unsubscribe from any email you receive.
6. Recipients of your data
Courier services receive the necessary details to deliver to your door. The payment gateway receives only what is required to process payment. Web hosting and analytics providers process data under a data processing agreement with us. We never sell personal data.
In strict compliance with Spanish and European privacy regulations, Animavox Herramientas Respiratorias S.L. declares that it never commercializes, rents, or sells personal data of its users to third parties.
7. Data retention period
Information related to billing and purchases is retained for the fiscal periods required by tax law and is then deleted. Your account details remain stored as long as you choose to keep your account active. Web analytics metrics are kept for 14 months.
8. Your rights
Pursuant to the General Data Protection Regulation (GDPR EU 2016/679) and Spanish Organic Law 3/2018 (LOPDGDD), data subjects may exercise their rights of access, rectification, erasure, restriction of processing, objection, and data portability at any time by writing to our official email address.
9. Security
Animavoxshop does not collect or store banking details or card numbers, as payment methods are exclusively cash on delivery paid to the courier and direct bank transfer to our official account.
10. Questions about this policy
Contact us at [email protected] or call +34 91 236 89 68 during Mon-Fri 08:00 - 15:30. We reply to every runner within one business day.
- Merchant
- Animavox Herramientas Respiratorias S.L.
- Registered address
- Calle Mayor, 42, 28921 Alcorcon, España
- [email protected]
- Phone
- +34 91 236 89 68
- Working hours
- Mon-Fri 08:00 - 15:30
- Registration
- CIF: B-87584885