Our 30-day guarantee

Try Animavoxshop gear on your runs. If it does not suit you, return it within 30 days and we will refund the purchase price.

The promise

You can return any item within 30 days of delivery, for any reason. We process refunds within 3 business days of inspecting the returned package.

30-day returns

Whatever your reason, even if you simply change your mind.

If the package is damaged or lost in transit, we send a replacement right away or refund your money at no charge.

Cash on delivery or bank transfer: no upfront card payments on the website and no saved banking details.

A member of our workshop team will reply to your message at [email protected] in less than one business day.

Email [email protected] with your order number.
We will reply with a return authorization number and shipping address within one business day.
Send the package back; we will confirm your refund as soon as we inspect the item.

Check the full terms on our Returns policy and Delivery terms pages.